Privacy policy

GuelphAI is a local AI and web company based in Guelph, Ontario. This policy explains what we collect when you use our website or talk to our assistant, why we collect it, and the choices you have.

Information you give us: your name, email, phone number, and anything you type into our chat assistant or contact forms, including details about your business.

Usage and device information: your approximate location, IP address, browser and device type, the pages you view, and how you arrived at our site (for example, which ad or link you clicked).

Cookies and similar tools: we use Google Analytics and the Meta (Facebook) pixel to understand site traffic and measure our advertising. These set cookies in your browser.

To answer your questions and reply to you.

To put together a plan or proposal for your business when you ask for one.

To understand how people find and use our site, and to measure and improve our advertising.

To keep the site working and protect it from spam and abuse.

Our website assistant is powered by AI. The messages you send are processed to generate replies and are saved so we can follow up and improve the experience. Please do not share sensitive personal information (such as health, financial, or government ID details) in the chat.

We do not sell your information. We share it only with the service providers that help us run the business, such as our hosting, email, analytics, advertising, and AI providers, and only so they can perform those services for us. We may also disclose information if required by law.

We keep the information for as long as we need it to serve you and run our business, and then we remove it. You can ask us to delete your information at any time.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can opt out of non-essential cookies through your browser settings, and you can opt out of personalized ads through Google and Meta ad settings.